Mr. G from The Hague (67 years old) looked at his pension overview and saw to his horror that his pension from his employer from the 1980s had only been paid for 4 years of pension premium instead of the 15 years he had worked there. SA was called in and together with Mr. the pension fund and administration office, it was discovered. Both appeared to have transferred to other organizations and did not immediately recognize themselves in the situation. Advice was obtained via the Legal Desk and various requests were sent to the old employer via this route. Initially the response was not positive, but eventually an offer was made that somewhat made up for the dire situation. Mr. G was very satisfied, especially because he didn't really expect anything. The feeling of having done what was in his power also made him satisfied.
