MK

Mr. V (81 years old) from Katwijk had once taken out a contract with Budget Energie (BE) via telephone sales. So far no problems. For years the gentleman was supplied with gas and electricity, but especially during the time when energy prices had risen enormously, the gentleman’s bill also increased enormously. As it turned out,

Mr. van W. (74 years old) was contacted by telephone by the Hollandse Energie Maatschappij (HEM) to conclude an energy contract at attractive rates. The offer of 256 euros per month sounds interesting and a permanent contract is taken for one year. Everything seems to go well for the first three months, but after 3

Family M. from Wassenaar sent SA a request to help and coordinate a move from their spacious apartment to an apartment close to a nursing home. Mr. M could no longer live at home due to the effects of Alzheimer’s. Even with the extensive ‘home care’ that the family had had available for a few

Mr. B (65 years old) receives an offer from a pension fund, which gives him a relatively small pension. Due to the low value, the fund proposes to make a one-off payment and no monthly payment at the age of 67. The gentleman agrees to this offer but is not aware of the consequences. The

Mr. van W. (74 years old) has been driving an adapted car for years due to his disability. The gentleman also has a disabled parking space, promised by the municipality. And suddenly there is a letter on the mat with the message that his street will become a zero-emission zone. The consequence is that the

Mr. G from The Hague (67 years old) looked at his pension overview and saw to his horror that his pension from his employer from the 1980s had only been paid for 4 years of pension premium instead of the 15 years he had worked there. SA was called in and together with Mr. the