Mr. V (81 years old) from Katwijk had once taken out a contract with Budget Energie (BE) via telephone sales. So far no problems. For years the gentleman was supplied...

Mr. van W. (74 years old) was contacted by telephone by the Hollandse Energie Maatschappij (HEM) to conclude an energy contract at attractive rates. The offer of 256 euros per...

Family M. from Wassenaar sent SA a request to help and coordinate a move from their spacious apartment to an apartment close to a nursing home. Mr. M could no...

Mr. B (65 years old) receives an offer from a pension fund, which gives him a relatively small pension. Due to the low value, the fund proposes to make a...

Mr. van W. (74 years old) has been driving an adapted car for years due to his disability. The gentleman also has a disabled parking space, promised by the municipality...

Mr. G from The Hague (67 years old) looked at his pension overview and saw to his horror that his pension from his employer from the 1980s had only been...

Mr. Van der M. (77 years old) from Hoek van Holland was entitled to energy allowance given his income. But annoyingly, the gentleman was unable to apply for the allowance...

Mrs. J (73 years old) from The Hague had lived in her apartment for decades, an apartment with a relatively small mortgage. The value of her apartment, like all real...

Mrs. D (83 years old) from The Hague lost her husband in 2022 after a long period of illness. After all matters regarding the death had been arranged, the lady...